Agency Priority Goal

Eliminate the Disability Claims Backlog

Priority Goal

Eliminate the Disability Claims Backlog
Improve accuracy and reduce the time it takes to complete disability benefit claims.  Eliminate the disability claims backlog and process all claims in 125 days with 98 percent accuracy in FY 2015.

Indicators:

  1. Reduce the percentage of disability claims pending for more than 125 days to 50 percent in FY 2014 and 0 percent in FY 2015.
  2. Improve national issue-based rating accuracy for disability claims to 97 percent in FY 2014 and 98 percent in FY 2015.
  3. Improve national claim-based rating accuracy for disability claims to 94 percent in FY 2014 and 98 percent in FY 2015.
info Themes:
Education, Training, Employment, and Social Services Health Veterans Benefits and Services Income Security