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CAP Goal IconGetting Payments Right




Goal Leaders


Kristie Conrath,
Deputy Assistant Secretary for Fiscal Operations And Policy, Department of Treasury

Gay Gilbert,
Administrator, Office of Unemployment Insurance, U.S. Department of Labor

Jeff Schramek,
Deputy Commissioner, Financial Services and Operations, Bureau of the Fiscal Service

Tim Soltis,
Deputy Controller, Office of Management and Budget


Goal Statement


PMG_red_target_iconReduce the monetary loss to the tax payers by issuing payments correctly the first time and, as appropriate, recovering funds that were paid incorrectly.

The Challenge


PMG_red_target_iconWhile improper payments may compromise citizens' trust in government, they are not always indicative of fraud, nor do they necessarily represent payments that should not have been made.

What Success Looks Like


PMG_red_target_iconTo improve the efficiencies of government programs by focusing on getting government payments right the first time they are made and reducing the cost associated with an incorrect payment.

Goal Action Plans & Progress Updates


Key Performance Indicators


The President’s Management Agenda identifies cross-agency priority (CAP) goals to target those areas where multiple agencies must collaborate to effect change and report progress in a manner the public can easily track.

In this the section, find the key indicator from the CAP Goal Action Plan used to measure how this goal is performing.


View all Key Performance Indicators

Cash Loss to the Government

Cash Loss to the Government
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