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Key Performance Indicators

The President’s Management Agenda identifies Cross-Agency Priority (CAP) Goals to target those areas where multiple agencies must collaborate to effect change and report progress in a manner the public can easily track. Below are some of the key indicators that will be used to measure how different goals are performing.

Cybersecurity
(Updated September 2019)
CAP Goal: IT Modernization

Cybersecurity
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Category Management
(Updated June 2019)
CAP Goal: Category Management

Category Management
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Federal Employee Viewpoint Survey
(Updated December 2018)
CAP Goal: Workforce for the 21st Century

Federal Employee Viewpoint Survey
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Customer Satisfaction Scores
(Updated September 2019)
CAP Goal: Sharing Quality Services

Customer Satisfaction Scores
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Cash Loss to the Government
(Updated September 2019)
CAP Goal: Getting Payments Right

Cash Loss to the Government
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Cloud Email Adoption
(Updated September 2019)
CAP Goal: IT Modernization

Cloud Email Adoption
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