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Small Business Administration  agency seal

Agency Plans and Reports

Mission

Our mission is to maintain and strengthen the nation’s economy by enabling the establishment and vitality of small businesses and by assisting in the economic recovery of communities after disasters.

Overview

America’s 30 million small business owners are the engine of job creation and economic growth in this country. The U.S. Small Business Administration ensures that these businesses have the tools and resources they need to start and expand their operations and create good jobs that support a growing economy and strong middle class.

The SBA was created in 1953 through the Small Business Act as an independent agency of the Federal Government to aid, counsel, assist, and protect the interests of small business concerns; to preserve free competitive enterprise; and to maintain and strengthen the overall economy of our nation. Small businesses are critical to economic strength, to building America’s future, and to helping the United States compete in today’s global marketplace. Although the SBA has grown and evolved in the years since it was established, the bottom-line mission remains the same: the SBA helps Americans start, build, and grow businesses.

The SBA has a proven track record of successfully assisting America’s small businesses by increasing and improving their access to capital, federal contracting opportunities, entrepreneurial development, and disaster assistance. The Agency also boosts America’s long-term competitiveness by improving the entrepreneurial ecosystem to ensure small business owners and entrepreneurs are well positioned to take advantage of new opportunities and new markets.

To access additional agency performance documents visit the agency’s website.



Gears of Government Awards Hall of Winners

The Gears of Government Awards recognize individuals and teams across the Federal workforce whose dedication supports exceptional delivery of key outcomes for the American people, specifically around mission results, customer service, and accountable stewardship.

Small Business Administration award winners are listed below.


See All Agency Winners ❯


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Brittany Borg

Small Business Administration


Brittany Borg

Improved the performance and accountability of SBA programs by helping leads evaluate programs and identify opportunities. Brittany’s work is being used as an example for other agencies.

Council Award

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Small Business Administration

  • Guy Cavallo
  • Sanjay Gupta
  • Beau Houser
  • Russ Miller
  • G. Nagesh Rao

Small Business Administration

Modernized the Small Business Administration’s technology infrastructure yielding $11 million in savings. The updated systems and software are more efficient and have led to increased productivity from SBA employees.

Council Award

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Donna Gross

Small Business Administration


Donna Gross

Streamlined and led the recruitment, hiring, and onboarding of hundreds of staff in response to Hurricane Harvey. Donna helped oversee $544,832,947 in recommended loans to get small businesses and households started on the path to recovery.

Agency Award

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Small Business Administration

  • Joseph Eitel
  • Robin Campbell
  • Zina Hardy
  • Takisha Harris
  • Sharika DePeazer

Small Business Administration

Onboarded 6,000 emergency hires to respond to the most active and costly hurricane season in US history. The flexibility, resourcefulness, and tireless dedication of this team allowed SBA to respond quickly to national disasters.

Agency Award

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Small Business Administration

  • Kem Fleming
  • Raul Bernardini
  • Yvette Betancourt

Small Business Administration

In the wake of Hurricane Maria, empowered small businesses with information and resources in 94% of the municipalities across Puerto Rico. The hurricane knocked out 80% of Puerto Rico’s utility poles and left all 3.4 million residents without electricity, meaning personal outreach and coalition building was essential to reaching communities in need.

Agency Award

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Helen Goza

Small Business Administration


Helen Goza

Reduced the time and cost of assessing small business’ eligibility for contracting opportunities worth billions of dollars. Helen transitioned a paper-based operation to a paperless one, which is being used as a model across SBA.

Agency Award

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Jeff Davis

Small Business Administration


Jeff Davis

Leads SBA’s efforts to make sure print and digital resources are available for our nation’s visually impaired population, including the Small Business Resource Guide that reaches more than 500,000 recipients.

Agency Award

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G. Nagesh Rao

Small Business Administration


G. Nagesh Rao

Revolutionized SBA’s approach to supporting entrepreneurs in innovation, startup, and technology fields. Nagesh’s cutting-edge approaches have helped small businesses more easily access $2.5 billion/year in R&D funding and helped SBA fund 187 startup accelerator programs, serving more than 5,000 new small businesses.

Agency Award

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Small Business Administration

  • Nathaniel Reboja
  • Emily Knickerbocker
  • Blake Hoing
  • Michael Scott Holland
  • Sunil Varghese

Small Business Administration

Led SBA's implementation of the DATA Act, which provides transparency to the public, helps identify risk, improves services, and facilitates data-driven decisions to improve how SBA serves small businesses.

Council Award

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Small Business Administration

  • Tami Ralstin
  • Doug Stevens
  • Gary Clifton
  • James Rivera
  • Roger Garland

Small Business Administration

In response to the worst hurricane season on record, the team re-envisioned the loan decision process to allow SBA to break every agency record related to timeliness, productivity, and loans issued. SBA provided $5,578,644, 700 in assistance in five months.

Agency Award

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Small Business Administration

  • Yvonne Walters
  • Amber Chaudhry

Small Business Administration

Shortened the process to issue surveys to small businesses by more than 100 days. Yvonne’s work will provide real-time data to improve service to small businesses and enhance SBA’s efforts to strengthen America’s economy.

Agency Award

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Ximena Degroux

Small Business Administration


Ximena Degroux

Helped communities impacted by Hurricane Harvey access high quality customer service from SBA. Ximena led a staff of 380 spread across 123 locations in response to one of the worst disasters in state history.

Agency Award

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Yvette Collazo

Small Business Administration


Yvette Collazo

Overcame widespread communication outages in hurricane-ravaged Puerto Rico to deliver disaster assistance to small businesses. Among many efforts, Yvette launched an initiative that reached 94% of municipalities and 4500+ individuals with vital information and services. Her initiative has been adopted for future disaster efforts.

Agency Award