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Increase Adoption of GSA-Sponsored Identity Solutions

Goal leaders

Ann Lewis


Technology Transformation Services (GSA)

Sonny Hashmi


Federal Acquisition Service (GSA)

To achieve

GSA will increase adoption of Login.gov, a simple, secure, and equitable shared service at the forefront of the public’s digital identity. The goal is for Login.gov to be the public’s one account for accessing government services online. Login.gov can cost-effectively help agencies to support a better user experience, streamline user accounts, and enhance security. GSA is expanding its suite of identity solutions to increase diversity of vendor and Government data source providers. GSA wants to improve identity verification rates across a broader set of demographics, such as age, ethnicity, and socioeconomic status.

  • Increase the number of customer agencies using at least one GSA identity management solution from 27 to 33 agencies
  • Increase the number of annual active users on the Login.gov platform from 16M to 41M
  • Expand the number of identity vendors and Government data source providers utilized on the platform from 2 to 4