Expanding connected care options for Veterans, VA will leverage telehealth and digital technologies to enhance the accessibility, capacity, quality, choice and experience of VA health care for Veterans, their families, and their caregivers anywhere in the United States, including its territories, its possessions, the District of Columbia, and Puerto Rico.
By September 30, 2023, VA will:
- Develop new survey questions to assess Veterans’ experience with their access to VA telehealth services and establish baseline data
- Increase use of TeleUrgent Care and targeted TeleSpecialty Care Services by over 5%
- Increase use of patient generated health data by over 5%