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Caregiver Support

Goal leaders

Dr. Colleen Richardson

Executive Director

Caregiver Support Program Office (VA)

Tim Jobin

Deputy Director

Caregiver Support Program Office (VA)

To achieve

VA is currently undertaking a broad programmatic review of the Program of Comprehensive Assistance for Family Caregivers (PCAFC) to ensure it achieves intended outcomes for all new and Legacy Participants and Legacy Applicants. While this review is underway, VA’s Caregiver Support Program (CSP) will continue to enhance and expand services to Family Caregivers of Veterans, including increasing access for those not currently served by PCAFC; expanding access to the Program of General Caregiver Support Services (PGCSS); and improving the experience of both Veterans and their Family Caregivers as they access these supports and services.

By September 30, 2023, CSP pledges to focus on the implementation of the following three outcomes:

  • Implement Phase II Expansion of PCAFC which will provide access to Veterans of all eras and their Family Caregivers
  • Increase participation in PGCSS to ensure Family Caregivers of all Veterans enrolled in VA’s health care system have access to supportive services and caregiver resources
  • Implement a caregiver survey inclusive of PGCSS and PCAFC participants and establish a baseline that can be used to inform continual improvement activities