Department of Housing and Urban Development
About this HISP
In 2020, the Department of Housing and Urban Development (HUD) provided rental assistance to approximately 4.6 million low-income households, including elderly residents, individuals with disabilities, and veterans.
Contacting the Single Family Loan contact center
HUD's Single Family programs include mortgage insurance on loans to purchase new or existing homes, condominiums, manufactured housing, houses needing rehabilitation, and for reverse equity mortgages to elderly homeowners. HUD solicits feedback from people who contact their Single Family Loan and Resource Center.
This HISP collected customer feedback, but the data is only partially within A-11 guidelines.