Click on the High Impact Service Provider below to learn more about the actions they’re taking to improve customer experience and performance of designated services.


About this HISP

Recreation.gov provides a gateway to discover our nation's hidden treasures and engage in timeless outdoor recreation and cultural activities. 21,000,000+ users, reserve experiences at over 4,200 facilities and 113,000 individual sites across the country.

Designated Services

Searching Recreation.gov for a camping reservation

Recreation.gov surveys website visitors who view multiple pages on the site.

Q3 2021

Q2 2021

Q1 2021

This HISP did not report customer feedback.