Transportation Security Administration (TSA) is responsible for protecting the Nation’s transportation systems to ensure freedom of movement for people and commerce. TSA is most visible through its aviation security efforts, but is also responsible for the security of other modes of transportation, including highways and motor carriers, mass transit, freight rail, oil and natural gas pipelines, and maritime. TSA screens more than 750 million passengers a year at over 400 airports nationwide. TSA practices risk-based security, which is based on the understanding that the vast majority of people traveling pose little to no threat to aviation.
Service design artifacts to support
Customer Experience planning and change management.
Each agency generates operational data;
including web traffic and customer feedback.
View CX Feedback Data
Digital Analytics Data
During this quarter,
the HISP collected feedback under a PRA clearance
that does not all for public disclosure.
HISPs are required to establish the new A-11 Section 280 generic clearance
that allows for public reporting by October 1, 2020.
There is no available data to share at this time.