Medicare is health insurance for people 65 or older, people under 65 with certain disabilities and people of any age with End-Stage Renal Disease. The different parts of Medicare help cover specific services. Part A covers inpatient hospital stays, care in a skilled nursing facility, hospice care, and some home health care. Part B covers certain doctors’ services, outpatient care, medical supplies and preventive services. Part D adds prescription drug coverage to Original Medicare and some Medicare health plans. When you first enroll in Medicare and during certain times of the year, you can choose how you get your Medicare coverage either through Original Medicare (Part A and Part B) or Medicare Advantage (Part C). At 1-800-Medicare and on Medicare.gov, CMS helps beneficiaries find the coverage that best meets their needs, assists them in understanding that coverage, finds quality health care providers and provides guidance with health insurance payment and usage.
Service design artifacts to support
Customer Experience planning and change management.
Each agency generates operational data;
including web traffic and customer feedback.
View CX Feedback Data
Digital Analytics Data
During this quarter,
the HISP collected feedback under a PRA clearance
that does not all for public disclosure.
HISPs are required to establish the new A-11 Section 280 generic clearance
that allows for public reporting by October 1, 2020.