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The mission of the U.S. Department of Health and Human Services (HHS) is to enhance the health and well-being of all Americans, by providing for effective health and human services and by fostering sound, sustained advances in the sciences underlying medicine, public health, and social services.
HHS is the U.S. government’s principal agency for protecting the health of all Americans and providing essential human services, especially for those who are least able to help themselves. HHS accomplishes its mission through programs and initiatives that cover a wide spectrum of activities, serving and protecting Americans at every stage of life, from conception. HHS is responsible for almost a quarter of all federal outlays and administers more grant dollars than all other federal agencies combined.
Eleven operating divisions (OpDivs), including eight agencies in the U.S. Public Health Service and three human services agencies, administer HHS’s programs. While HHS is a domestic agency working to protect and promote the health and well-being of the American people, the interconnectedness of our world requires that HHS engage globally to fulfill its mission. In addition, staff divisions (StaffDivs) provide leadership, direction, and policy guidance to the Department.
To access additional agency performance documents visit the agency’s website.
The Gears of Government Awards recognize individuals and teams across the Federal workforce whose dedication supports exceptional delivery of key outcomes for the American people, specifically around mission results, customer service, and accountable stewardship.
Department of Health and Human Services award winners are listed below.
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Dr. Emily Haas
Department of Health and Human Services
Office of Inspector General
Dr. Kathleen Uhl
Department of Health and Human Services
Improved how FDA responds and reacts to natural disasters. This effort enhances FDA’s ability to assess the impact of damage at facilities and ability to recover resources.
Improved access to life-saving medications for millions of Medicare recipients. Mr. Martin created a new system that makes it easier for recipients to find a Medicare plan that meets their healthcare needs.
Designed and implemented the innovative “Cybervets” program, which helps prepare veterans transitioning to civilian life by training them to fill critical cybersecurity roles.
Led a government-wide coalition to improve federal spending data and increase accountability, performance, and efficiency through implementation of the DATA Act.
Reduced the rate of errors in Medicare transactions through the use of data-driven methods and enhanced collaboration processes. This effort saved taxpayers $4.59 billion.
Empowered staff to maximize their skills through a 90-day rotational program for Centers of Medicare and Medicaid Services employees. This program has improved employee morale, maximized efficiency, promoted developmental opportunities, and transformed the culture of staff.
Reduced maternal substance abuse and opioid withdrawal among Native American populations in North Dakota through the implementation of training programs at health clinics. Since the January 2018 implementation of these programs, the total number of opioids prescribed decreased by 61%.
Improved CDC cold storage management practice for freezers resulting in 40% energy savings. These efforts improved the energy efficiency and quality of CDC freezers.
Enhanced mission support services through state-of-the art building renovations. This resulted in an efficient use of taxpayer dollars, increased productivity, and collaboration across CDC teams.
Improved public health through the creation of the Fitwel® Certification. Fitwel® promotes health and wellness in government, corporate, and residential buildings.
Reduced the risk and cost of several large CMS contracts. This effort increased accountability, transparency, and efficiency in health insurance transactions and saves taxpayers $274 million.
Reduced operating costs by 25% and simplified the structure of the Office of the National Coordinator for Health Information Technology. This was part of the successful implementation of provisions of the 21st Century Cures Act, which aims to help address the opioid crisis.
Applied cutting-edge technologies to help HHS more easily get what they need to meet their mission. The team used blockchain, artificial intelligence, and machine learning to create a better acquisition process for HHS programs, contractors, and industry partners.
Recovered $2.3 million worth of unclaimed Medicare Trust Funds from States and U.S through a partnership between Medicare, Treasury, and State Governments and Territories.
Modernized data collection processes for state health insurance exchanges. This improved the use and management of the $10 billion in federal tax dollars used for enrollment transactions.
Modernized the Medicare claims processing system. This team’s innovation will lead to $7.5 million in savings over the next five years.
Modernized business processes to locate and support areas with healthcare shortages. This work has improved support in high need areas and reduced costs for the Centers of Medicare and Medicaid Services.
Modernized the National Food Safety Data Exchange platform to improve the detection and surveillance of America’s food supply. This effort saves American taxpayers $750,000 annually.
Improved efficiency and effectiveness of CMS Medicaid operations at the national and state level. This effort reduced the administrative burden of processing Medicaid transactions leading to better service for individuals and families who rely on Medicaid services.
Expanded physical therapy services with limited resources. These efforts improved health outcomes and reduced the frequency of opioid medication prescriptions by 8%.
Dr. Lisa McAdams
Dr. Lisa McAdams
Provided model leadership during the devastating 2017 hurricane season. Her focus on strategy and detail to align federal agencies, local governments, communities, contractors, and healthcare providers resulted in a synchronized level of effort rarely seen in the chaos following national disasters. Her leadership provided access to thousands of life saving interventions for acute and emergency care.
Improved efficiency and morale of Health Resources and Services Administration’s Office of Regional Operations staff. Under Ms. Cheatham’s leadership, ORO can better accomplish its of mission of improving health access to underserved communities across the United States.