Topline
The third Priority in the President’s Management Agenda (PMA), Managing the Business of Government, focuses on leveraging federal acquisition and financial assistance systems to ensure the Federal Government buys together and manages financial assistance together, devoting attention to how these systems deliver results—prosperity, security, and opportunity—for all people in this country. To ensure the intended outcomes are achieved, success metrics were developed to gauge progress, make improvements where needed, and help to prioritize.
Key Question
How satisfied are federal employees with Human Capital (HC), Contracting, Financial Management (FM), and information technology (IT) services provided internally by the Federal Government?
Bottom Line Up Front
Federal employees are typically satisfied with the HC, contracting, financial management, and IT support services they rely on to carry out their agencies’ missions. Services with the most room for improvement include:
- Recruiting & hiring (HC);
- Pre-award activity (contracting);
- Budget formulation (FM); and
- Development, modernization, and enhancement of IT services.
Additionally, satisfaction with these mission-support functions vary across and within agencies.
Key Question
What is the profile of new entrants and small business new entrants in the Federal marketplace?
Bottom Line Up Front
Agencies can take action to increase small business new entrants across a number of spend categories, targeting priority supply chains.
Key Question
To what extent do agencies demonstrate increased stewardship over Federal dollars?
Bottom Line Up Front
Agencies can measure and compare their category management Key Performance Indicators (KPIs) to the Federal Government averages to track progress and identify opportunities for improvement.
