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Goal Leader: Karen Mummaw, Acting Chief Information Officer, Bureau of Information Resource Management
Decrease the Department’s IT operation and maintenance costs and mitigate security risks imposed by legacy systems. By September 30, 2019, the Department will improve its IT service delivery by reducing the average time associated with providing new IT capabilities by 20 percent (baseline to be determined in FY 2018), managing 100 percent of workforce digital identities through a central Enterprise Identity Management solution, from a baseline of zero, and increasing workforce access to cloud-based email and business data from any device from 10 percent to 100 percent.
Goal Action Plans & Progress Updates