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    Department of Labor

Service provider

Employee Benefits Security Administration


The Employee Benefits Security Administration (EBSA) is responsible for ensuring the integrity of the private employee benefit plan system in the United States. EBSA’s oversight authority extends to nearly 734,000 retirement plans, 2 million health plans, and 662,000 other welfare benefit plans, such as plans providing life or disability insurance. These plans cover about 158 million workers and their dependents, with over $12.9 trillion in plan assets. In FY 2021, EBSA recovered over $2.4 billion for plans, participants, and beneficiaries.

Designated Services


Using website resources to maximize retirement and health benefits


EBSA’s website contains extensive guidance and information that falls under the purview of the Agency. Topics include but are not limited to changing jobs, marriage and domestic partnerships, childbirth and adoption, separation and divorce, death of a family member, and preparing for retirement. The website also includes information about specific benefits and programs that impact America’s families.

Why this service was designated

Currently, there is a need for materials on the website, publications, and assistance to be produced in a variety of formats and languages. Accessibility in both form and delivery is a priority. The goal is to ensure inclusion of all communities while incorporating new features for improved usability. EBSA’s aim is to improve the delivery of timely, unbiased, and accurate information that can improve health and retirement outcomes.

Quarterly data reported

Q1 2023

What we learned from this quarter's data:

As this has been our first quarter collecting data, we are working to collect baseline data that will help us to identify current challenges and opportunities for improvement. We are reviewing data in the coming weeks to inform next steps.

Service details
Description Using website resources to maximize retirement and health benefits
Transaction point
Channel website
People served 152000000
Surveys offered 1628
Responses 1172


Using website resources to assist organizations with compliance


Organizations that employ people need to abide by provisions of the Employee Retirement Income Security Act (ERISA), which covers labor and tax aspects of employee benefit plans. Organization administrators can use the EBSA website to learn about ERISA policy, regulation, guidance or voluntary correction program. Additionally, customers can connect with a Benefits Advisor to get help with complex or specific matters.

Why this service was designated

EBSA educates and assists the nearly 158 million workers, retirees, and their families covered by approximately 734,000 private retirement plans, 2.0 million health plans, and 662,000 other welfare benefit plans holding approximately $12.9 trillion in assets. With 5.36 million visits to the site last year, the agency is updating the website to meet current needs of EBSA’s diverse audience.