Seeking information about Federal Housing Administration (FHA) loan programs and loss mitigation services
The FHA Resource Center serves as a vital source of information for individuals and families navigating the complex process of homeownership, particularly when achieved through Federal Housing Administration (FHA) loans. Borrowers can contact the FHA Resource Center by email or phone to better understand available programs, provisions, and policies related to FHA loans, as well as learn about down payment assistance, avoiding foreclosure, and other HUD programs and services. The FHA Resource Center received over 754,000 inquiries and service requests from nearly 352,000 people in 2022.
Filing a housing discrimination complaint
HUD provides a complaint process through the Office of Fair Housing and Equal Opportunity (FHEO) that allows the public to seek relief for alleged discrimination in housing. This complaint process is ensured by the Fair Housing Act, and is crucial for individuals who believe they have experienced discrimination in renting or buying a home, obtaining a mortgage, or engaging in other real estate transactions. The complaint process involves filing a complaint, understanding jurisdiction, and receiving investigative services from FHEO. This service has a significant impact on individuals facing discrimination, ensuring their rights are upheld and enforcing civil rights authorities related to housing. FHEO received over 32,000 inquiries related to housing discrimination and handled more than 4,000 housing discrimination complaints in 2022.