Utilizing in-person primary care
VHA Primary Care gives eligible Veterans easy access to health care professionals familiar with their needs and serves as the foundation of healthcare. VHA provides long-term, patient-provider relationships, coordinates care, educates, and offers disease prevention programs. Primary care is delivered by VHA through Patient Aligned Care Teams (PACTs), a patient-centered medical home model designed to address a majority of personal health care needs. Primary Care is the largest healthcare service in VHA. In FY23, there were over 10.8 million primary care appointments in the VA.
Utilizing inpatient medical/acute care
Enrolled Veteran patients may require inpatient care for various health concerns. VA inpatient care includes a range of treatments, such as medical, surgical, mental health, dialysis, and acute care, and provides access to specialized units like intensive care, transplant care, spinal cord injury centers, traumatic brain injury units, and polytrauma centers. Inpatient care may occur at local VA medical facilities, facilities further from home, or local medical facilities partnering with VHA. In 2022, VA spent over $12 billion to support inpatient medical care within the VA and in addition, over $8 billion for inpatient medical care in the community.