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Help answer high-impact research questions

Review critical Government-wide research questions – answers to these questions will help the Federal Government deliver more effective and equitable results

Reimagine and build a roadmap to the future of Federal work informed by lessons from the pandemic and nationwide workforce and workplace trends.

Designated a Cross-Agency Priority (CAP) Goal info icon

Goal 3.1

As of November 2022 – About this update info icon

The Federal Government will be better equipped to achieve agency missions and serve the American people by investing in its people, technology, and space.

Agencies are working together to be prepared for the future by identifying new skills needed for mission needs, integrating technology, and modernizing and optimizing their workspaces. As the leader in Government human capital management, OPM will develop additional training opportunities for supervisors and managers focused on managing a distributed workforce in a hybrid work environment.

Milestone Status Timing Owner
Facilitated use of IT and other cloud-based collaboration tools that support interoperability Notes
PMA / Workforce / Strategy 3 / Milestone

Milestone

Facilitated use of IT and other cloud-based collaboration tools that support interoperability

Notes

November 2022
  • 20 of the CFO Act agencies have signed an agreement to safelist 10 FEDRAMP approved tools. Safelisting the 10 FedRAMP-authorized software tools means the agencies enable their agency users to have web access to the tools, and enables other agencies to have access to these web tools.

Changelog

November 2022
  • Milestone changed from Pending to Complete
completed icon FY22 Q4 Agencies
Conduct three research studies on the future of work, assessing the effect of telework, remote work, and hybrid work on hiring, engagement, and retention Notes
PMA / Workforce / Strategy 3 / Milestone

Milestone

Conduct three research studies on the future of work, assessing the effect of telework, remote work, and hybrid work on hiring, engagement, and retention

Notes

  • Updated milestone language to highlight project specifics and changed timing from FY23 Q1 to FY23 Q3

not completed icon FY23 Q3 OPM
Work together to adopt multi-agency document collaboration and sharing platforms Notes
PMA / Workforce / Strategy 3 / Milestone

Milestone

Work together to adopt multi-agency document collaboration and sharing platforms

Notes

  • Changed timing from FY23 Q1 to FY24 Q1

not completed icon FY24 Q1 Agencies
Release an updated menu of contracts and solutions to support planning for hybrid work
PMA / Workforce / Strategy 3 / Milestone

Milestone

Release an updated menu of contracts and solutions to support planning for hybrid work

not completed icon FY23 Q2 GSA
Issued guidance to agencies on agency-wide capital planning to support the future of work Notes
PMA / Workforce / Strategy 3 / Milestone

Milestone

Issued guidance to agencies on agency-wide capital planning to support the future of work

Notes

  • See OMB Memorandum M-22-14 on FY 2024 Capital Planning to Support the Future of Work.

Changelog

  • Milestone changed from Pending to Complete
completed icon FY22 Q4 OMB
Submit agency FY 2024 – FY 2028 capital plans to OMB and the Federal Real Property Council Notes
PMA / Workforce / Strategy 3 / Milestone

Milestone

Submit agency FY 2024 – FY 2028 capital plans to OMB and the Federal Real Property Council

Notes

  • See OMB Memorandum M-22-14 on FY 2024 Capital Planning to Support the Future of Work.

not completed icon FY23 Q1 Agencies
Work with 24 CFO Act agencies to complete national portfolio plans
PMA / Workforce / Strategy 3 / Milestone

Milestone

Work with 24 CFO Act agencies to complete national portfolio plans

not completed icon FY23 Q4 GSA
PMA / Workforce / Strategy 3 / Leaders

Leaders

Nina Albert

TitleCommissioner

AgencyPublic Buildings Service

Jason Barke

TitleDeputy Associate Director, Strategic Workforce Planning

AgencyOffice of Personnel Management

Dustin Brown

TitleDeputy Assistant Director for Management

AgencyOffice of Management and Budget

Wonzie Gardner

TitleOffice Head and Chief Human Capital Officer, Office of Information and Resource Management

AgencyNational Science Foundation

John O'Duinn

TitleSenior Advisor

AgencyGeneral Services Administration

PMA / Workforce / Strategy 3 / Goals

Goals

Goal 3.1

The Federal Government will be better equipped to achieve agency missions and serve the American people by investing in its people, technology, and space.

PMA / Workforce / Strategy 3 / Success Metrics

Success Metrics

Goal 3.1: The Federal Government will be better equipped to achieve agency missions and serve the American people by investing in its people, technology, and space. Success metrics for Goal 3.1 include:

  • Mission: Improve customer experiences and service delivery to the public to effectively deliver on mission priorities as evidenced by customer service survey feedback for High Impact Service Providers.

  • People: Bridge the gap with the private sector to increase the number of employees who are satisfied with their involvement in decisions that affect their work, as measured by OPM FEVS.

  • Technology: Increase the use of emerging technologies that can automate tasks, allowing employees to prioritize the agency’s highest value work.

  • Space: Use space planning tools to modernize the Federal workplace and workspace supporting mission delivery and employee success..