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Strategy 3


Identify and prioritize the development of federal shared products, services, and standards that enable simple, seamless, and secure customer experiences across the Federal Government.

As of February 2024

Design and develop digital experience standards, tools, and resources that empower agencies to deliver better federal websites and digital services to meet their statutory obligations.

Goal 3.1

As of February 2024

Provide tools and resources that help agencies implement and assess their compliance with the 21st Century Integrated Digital Experience Act (21st CenturyIDEA) to improve federal websites and digital services.

Goal 3.2

As of February 2024

Increase user adoption of Login.gov by developing capabilities for existing and potential high-volume customers.

Goal 3.3

As of February 2024

Increase agency adoption of FedRAMP-authorized Cloud products and services.

Goal 3.4

As of February 2024

Build additional supports that address the government’s shared customer experience-related technology challenges.