United States Citizenship and Immigration Services
Michael Boyce is Chief of the Innovation and Design for Enhanced Adjudication (IDEA) Division at the United States Citizenship and Immigration Services’ (USCIS) Refugee, Asylum and International Operations (RAIO) Directorate, where he oversees technology, analytics, and innovation for USCIS’ humanitarian immigration programs.
In that role, Mr. Boyce led efforts to create modern case management and employee data systems across refugee and asylum-related programs. He also established modern hiring and execution practices for machine learning and data science in the humanitarian space. His team launched major technology advancements in the immigration space, such as online Asylum filing, new expedited processes on the Southwest Border, and a new case management system for overseas refugee cases. Prior to the role, Mr. Boyce served as a Senior Advisor for Technology to the RAIO Associate Director and as a Digital Service Expert at United States Digital Service (USDS), where he focused on the strategy and execution of innovative technology efficiencies across government.
Prior to joining USDS in 2017, Mr. Boyce served as a Refugee Officer from 2013 to 2017. During his tenure, he had the opportunity to serve in the inter-agency Refugee Coordination Center (RCC) from 2016 to 2017 – a joint effort by the Executive Office of the President, the Department of State, and the Department of Homeland Security (DHS) to find efficiencies in the U.S. Refugee Admissions Program. Before joining DHS, Mr. Boyce worked in the Resettlement Department of the Office of the United Nations High Commissioner for Refugees in Damascus, Syria, and for the International Refugee Assistance Project in Amman, Jordan.
Mr. Boyce holds a master’s degree in Arabic from the University of Maryland and a bachelor’s degree in modern Middle East studies from Yale University. As a White House Leadership Development Program Fellow, Mr. Boyce is assigned to the Office of the Federal CIO. He is fluent in Egyptian, Levantine, and Modern Standard Arabic. He is also an avid hobbyist computer programmer and can be frequently found at local technology meetups in the capitol region.