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Lessons Learned: Piloting the SME-QA Process at the State Department

By Performance.gov team | February 01, 2022

In 2020, we highlighted an innovative process that worked to improve hiring and its government-wide pilot for federal customer experience positions on our Federal CX Blog. Since then, agencies like the U.S. Department of State have piloted the Subject Matter Expert Qualification Assessments (SME-QA) process as a way to increase...Continue Reading

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Pilot Increases Neurodiversity in Government

By Teresa Thomas, Program Lead, Neurodiverse Talent Enablement at MITRE | April 02, 2021

In January, we published a blog post about the Neurodiverse Federal Workforce pilot program, which aims to change how neurodivergent job candidates are recruited, hired, and retained for federal positions. We’re honoring World Autism Awareness Day by providing the latest update about the program below. Many individuals on the autism...Continue Reading

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